Fathom
from $15/mo
Free AI notetaker that records, transcribes, and summarizes your calls.
Visit FathomFathom vs Fireflies.ai
A side-by-side of Fathom and Fireflies.ai on pricing and our methodology scores, drawn from each tool's category Listings. They compete in Best AI Meeting Notes.
Fireflies.ai
from $10/mo
AI notetaker and searchable meeting knowledge base for teams.
Visit Fireflies.aiThe verdict
Fathom is the stronger overall pick. In the Best AI Meeting Notes ranking it scores 3.85 to Fireflies.ai's 3.38 out of 5. That said, Fireflies.ai wins on individual criteria below, so read the breakdown against your own priorities.
At a glance
| Fathom | Fireflies.ai | |
|---|---|---|
| Starting price | $15/mo | $10/mo |
| Free tier | Yes | Yes |
| Best AI Meeting Notes score | 3.85 (#1) | 3.38 (#4) |
Head to head: Best AI Meeting Notes
scored / 5 Transcription Accuracy 25% weight
Fathom 3.5
Hands-on testing puts clean-audio accuracy around 85-90% — solid and resistant to room noise, but in line with rather than ahead of category peers, and it slips with heavy accents, jargon, and crowded multi-speaker calls.
Fireflies.ai 3.5
Reviewers and independent testers cite roughly 90–95% accuracy on clear audio, but the most repeated complaint is that accuracy slips badly with heavy accents, background noise, and people talking over each other.
AI Summary Quality 25% weight
Fathom 4.0
Summaries land in under 30 seconds and slash post-call note work, with strong sales-methodology templates, but they run concise and prioritize what the model picks over what you might want.
Fireflies.ai 3.5
Summaries with timestamps and action items get praised as productivity wins, but independent reviewers flag inconsistency — recaps can flatten nuanced conversations and action-item attribution is unreliable, sometimes naming the wrong owner or inventing tasks.
Integrations 20% weight
Fathom 3.5
Native Zoom, Teams, HubSpot, and Salesforce syncs are clean and CRM field sync is a real differentiator, but the catalogue is shallow next to rivals and deeper coverage leans on Zapier and the top tier.
Fireflies.ai 4.0
The clearest strength here — Fireflies shows up across every major meeting platform and pushes notes into CRMs cleanly enough to save reviewers 10–15 minutes of data entry per call, though native CRM depth is shallow and Slack Huddles and Webex coverage is incomplete.
Privacy and Security 15% weight
Fathom 4.0
SOC 2 Type II, GDPR, and HIPAA compliant, doesn't train on user data, and offers bot-free capture; recording stays visible rather than silent, and one reviewer reported losing data to slow account-transfer support.
Fireflies.ai 2.5
Certifications are solid (SOC 2 Type II, GDPR, HIPAA) and data is encrypted in transit and at rest, but all audio uploads to the cloud, the privacy policy permits marketing use and third-party sharing, and a December 2025 class-action lawsuit alleges biometric data collection without consent — an allegation, not a ruling, but a real gap between certified and private for regulated teams.
Value for Money 15% weight
Fathom 4.5
The unlimited-recording free tier is widely called the best value in the category; short of a perfect score only because CRM field sync and a few power features sit behind the Business tier and there's no mobile app.
Fireflies.ai 3.0
Independent reviewers call the $10 Pro tier reasonably priced and competitive, but value is the single most contested theme on review sites — around 40% of negative reviews cite high cost and confusing billing, and some find paid tiers expensive next to rival transcription tools.
Fathom
Pros
- Free plan records and transcribes unlimited calls with no per-month cap, which is rare in this category
- Transcription holds up well, landing around 85-90% accuracy even with background noise
- Summaries arrive in under 30 seconds and cut post-call note cleanup from ~15 minutes to ~3
- Sales-methodology templates (BANT, Sandler, MEDDIC) make the summaries genuinely useful for revenue teams
- Clean native syncs to Zoom, Teams, HubSpot, and Salesforce, with CRM field sync on the Business tier
- Offers a bot-free capture mode and doesn't train AI models on your data
Cons
- Summaries run concise and surface what the model thinks matters, which feels thin if you need detailed notes
- Native integration catalogue is shallow (~30) next to rivals' 200+, so deeper plumbing leans on Zapier
- Accuracy drops with heavy accents, technical jargon, and crowded multi-speaker calls
- No mobile app, so in-person meetings are a gap
- CRM field sync is locked behind the Business tier
Fireflies.ai
Pros
- CRM and cross-platform integrations are the standout — reviewers report saving 10–15 minutes of manual data entry per meeting
- Shows up regardless of meeting platform, so Zoom, Meet, and Teams calls all land in one searchable place
- AskFred lets you query past meetings in plain language across single or multiple calls
- 100+ integrations span Salesforce, HubSpot, Slack, Notion, Linear, and Zapier for custom workflows
- $10 Pro tier is competitive and the free-forever plan lets a team try it without a card
Cons
- Native CRM depth is shallow — one Pipedrive user calls the integration "limited" despite the long connector list
- Action-item attribution is unreliable, sometimes assigning the wrong owner or inventing tasks from casual remarks
- All audio uploads to Fireflies' cloud, and the privacy policy permits data use for marketing and third-party sharing
- A December 2025 class-action lawsuit alleges biometric data collection without consent
- Value is the most contested theme on review sites — roughly 40% of negative reviews cite high cost and confusing billing
FAQ
- Is Fathom or Fireflies.ai better?
- Fathom edges ahead in our scoring. In the Best AI Meeting Notes ranking Fathom scores 3.85 and Fireflies.ai scores 3.38 out of 5. Fireflies.ai still wins on specific criteria, so the right pick depends on what you weight most.
- Is Fathom cheaper than Fireflies.ai?
- Fireflies.ai has the lower entry price: Fathom starts at $15/mo and Fireflies.ai starts at $10/mo.
- What is the difference between Fathom and Fireflies.ai?
- Fathom is positioned as Free AI notetaker that records, transcribes, and summarizes your calls. Fireflies.ai is positioned as AI notetaker and searchable meeting knowledge base for teams. They go head to head in Best AI Meeting Notes.
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