Fireflies.ai
from $10/mo
AI notetaker and searchable meeting knowledge base for teams.
Visit Fireflies.aiA side-by-side of Fireflies.ai and Granola on pricing and our methodology scores, drawn from each tool's category Listings. They compete in Best AI Meeting Notes.
from $10/mo
AI notetaker and searchable meeting knowledge base for teams.
Visit Fireflies.aifrom $14/mo
AI meeting notes that work without a bot, built for founders and PMs.
Visit GranolaThe verdict
Granola is the stronger overall pick. In the Best AI Meeting Notes ranking it scores 3.83 to Fireflies.ai's 3.38 out of 5. That said, Fireflies.ai wins on individual criteria below, so read the breakdown against your own priorities.
| Fireflies.ai | Granola | |
|---|---|---|
| Starting price | $10/mo | $14/mo |
| Free tier | Yes | Yes |
| Best AI Meeting Notes score | 3.38 (#4) | 3.83 (#2) |
Reviewers and independent testers cite roughly 90–95% accuracy on clear audio, but the most repeated complaint is that accuracy slips badly with heavy accents, background noise, and people talking over each other.
Strong on clean one-on-one audio at around 90–95%, but transcripts ship without speaker labels and accuracy drops on three-plus-person calls and long-form interviews.
Summaries with timestamps and action items get praised as productivity wins, but independent reviewers flag inconsistency — recaps can flatten nuanced conversations and action-item attribution is unreliable, sometimes naming the wrong owner or inventing tasks.
Enhance Notes is the most-praised feature in the category — it elaborates on your own bullets instead of producing transcript-shaped boilerplate, and the output holds up across languages.
The clearest strength here — Fireflies shows up across every major meeting platform and pushes notes into CRMs cleanly enough to save reviewers 10–15 minutes of data entry per call, though native CRM depth is shallow and Slack Huddles and Webex coverage is incomplete.
Native Slack, Notion, HubSpot, Attio, and Affinity plus Zapier and MCP cover founder and PM workflows well; sales-team CRM automation feels light compared to Fireflies or Fathom.
Certifications are solid (SOC 2 Type II, GDPR, HIPAA) and data is encrypted in transit and at rest, but all audio uploads to the cloud, the privacy policy permits marketing use and third-party sharing, and a December 2025 class-action lawsuit alleges biometric data collection without consent — an allegation, not a ruling, but a real gap between certified and private for regulated teams.
Device-audio capture, discarded raw audio, and SOC 2 Type 2 are real structural wins, but the model-training opt-out is per-seat below Enterprise and participants are never auto-notified that transcription is on.
Independent reviewers call the $10 Pro tier reasonably priced and competitive, but value is the single most contested theme on review sites — around 40% of negative reviews cite high cost and confusing billing, and some find paid tiers expensive next to rival transcription tools.
The $14/seat Business plan is fairly priced for the feature set, but the 'free tier' is closer to a 25-meeting trial than an ongoing free plan, so practical value lives on the paid tier.
StackAmplify may earn an affiliate commission from purchases made through links on this page. This does not influence the scores, which are computed from each category's published methodology.